Major accountabilities:

• Interacts and collaborates with internal and external stakeholders, (customers and/or vendors, according to specific area of responsibility) -Contribute as unit representative on project teams -Ensure that own deliverables are met.
• Part time member e.g. functional expert -Communicates issues to involved partners or customers.
• Ensure that lessons learned are understood in relevant processes.
• (Provides troubleshooting) -Coaching and technical training as technical expert or leader.
• Act as mentor for junior and senior associates.
• Understand resource constraints and identify and implement cost saving opportunities -Show positive work ethics and influences others -Propose and implement ideas for continuous process improvement also outside area of expertise / organization as a member of a team or leader.
• Ensure compliance to Novartis and other relevant regulations -Consolidate results to allow data evaluation and drawing conclusions -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key performance indicators:

• Quality (GMP), quantity, and timelines for all assigned tasks/projects -Compliance with Novartis standards, in particular, ethics, health, safety, and environment (HSE), and information security (ISEC) standards.
• Unit KPIs (e.g. FPFV (first patient first visit), LTA (lost time accident), FTR (first time right), Rework Rates, Recalls)

Minimum Requirements:
Work Experience:

• Professional experience (ca. 3-5 years) in GMP environment and analytics.
• (e.g., Quality Control).

Skills:

• Continual Improvement Process.
• Master Data.
• Material Requirements Planning (Mrp).
• Materials Management.
• Production Planning.
• Project Management.
• Supply Chain Planning.
• Supply-Chain Management.
• Wms (Warehouse Management Systems).

Languages :

• English.